• InfoTrac Support

  • Support for InfoTrac

    Support for General OneFile, Academic OneFile, InfoTrac Newsstand, or any subcolleciton.

     At Gale, we don’t just provide resources and walk away. We also provide the support and materials you need to reach out to users and let them know what rich and accessible resources your library delivers.

    Customer Success – First and foremost, you get a consultant to guide you through best practices, promo materials, and loading MARC records to boost usage of your Gale resources.

    Training Videos – Quickly provide faculty and students with an overview showing how features, tools, and database options work on the InfoTrac resources.

    • Basics
    • Advanced Search
    • Publication Search
    • Subject Search
    • Topic Finder
    • Your Library vs. Open Web

    Tangible and Web Promo Materials – Find free materials to promote your periodical resource. Customize items with your library’s name or use as-is. Gale ProMo contains bookmarks, table tents, posters, web ads, and more.

    Custom Search Widgets – Customize a search widget to direct users to the periodical content on your website. Provide a shortcut, plus boost usage of your periodical resources.

    Social Media – Copy and paste our Facebook and Twitter posts and images to publicize your library’s resources.

    Content Integration – Remind users of your important periodical collections at library events or programs. Adding links to existing resources can help them connect with valuable, relevant information.

    Start using these tools! Contact your Customer Care Consultant to get up and running at www.support.gale.com

    Connect today