• System Requirements

    For optimum performance, please use Internet Explorer v5.0 or higher to access this site. If you have a version lower than 5.0, click the link below to download a newer version.  
    Internet Explorer

    System Specs:

    • A Pentium PC - 233 MHZ
    • 32 megs of RAM
    • Windows 95 or newer operating system
    • Graphics adapter with 800 x 600 display resolution, 16 bit depth or greater
    • Recommended display resolution 1024 x 768
    • 56.6 kbs internet connection or faster
    • 16 bit Sound Card and speakers for audio
    • Netscape 6.2 or Internet Explorer 5.0 browser (IE is recommended)
    • Not MAC Compatible

    Required Plug-ins:

    • Acrobat Reader (used for PDF Files)
    • Windows Media Player (used for audio)
    • *The PDF files in this course are interactive. You will be able to type in the textboxes of the PDF files and print out your responses. The information stored in the PDF files cannot be saved in the PDF file. However, the blank PDF files can be downloaded and saved to your local system (i.e. c:\my documents\).

    Audio and Internet Explorer

    When playing audio in the browser, set your default player to Windows Media Player. To do this, open the Windows Media Player application then select the View menu, select Options, select the Formats tab and click the audio file checkbox (a checkmark should now display on the box).

    How do I check system requirements

    If you are having problems viewing all the content in the course because you have to scroll right and left to see all the content, you may need to change your screen resolution or screen size. To check the screen resolution (screen size) of your computer:

    1. In Windows, click the Start button, then select Settings, then Control Panel.
    2. The Control Panel window will open. Double-click on the Display icon.
    3. This will then open the Display Properties for your computer. Select the Settings tab, and in the Screen Area section of the box, move the guide to 800x600 pixels for optimum viewing of content.
    4. Click Apply. Your system may ask if it can resize your desktop. Click OK.
    5. You will be prompted that Windows has resized your desktop, and asked if you want to keep this setting. Click Yes.
    6. Click OK once more to close your Display Properties box, and then close your Control Panel window as well.

    To check the memory (RAM) and OS version of your computer:

    1. In Windows, click the Start button, then select Settings, then Control Panel.
    2. The Control Panel window will open. Double-click on the System icon.
    3. This will display your computer’s general System Properties, including the OS version and the memory (RAM). It may also mention the processor manufacturer, but is unlikely to show its speed. Your OS should be Microsoft Windows 95/98/NT/2000/ME/XP.

    How can I check my browser?

    A browser is an online software program that allows you to view web pages. Note: we recommend Internet Explorer to take full advantage of the course features. If you run Netscape you will need to install the 128-bit security plug-in to access this site.

      To check your browser version in Internet Explorer:
    1. Click Help menu on the browser toolbar (toolbar at top of page).
    2. Select "About Internet Explorer"
    3. A popup window will open and you will see the Internet Explorer version you currently have installed. If you have a version lower than 5.0, click the link below to download a newer version.
      Internet Explorer

    What are plug-ins and why do I need them

    Plug-ins are online software programs that expand the capabilities of your browser. In this course the plug-ins allow you to play audio, view animations, and see reports. Some plug-ins require that you restart your computer before they will work. If you have problems viewing any graphics, animations or hearing audio, you can click on the plug-in links in the Systems Requirements.

    What are cookies?

    Cookies are session information data files written to your computer by your browser to help you keep track of where you left off when you were last working on the course as well as for grades that are written to reports. If your bookmarks are not working properly you may need to allow cookies to be written by your browser. Note: we do not gather any information about you from cookies you might receive while using this course.

    To check that your browser enables cookies:

    Cookies should be enabled by default for Internet Explorer and Netscape users. To check the settings:

      Internet Explorer Users Go to Tools | Internet Options | Security Tab. The Internet Zone should be highlighted, and the slider below should be set to Medium. To check the settings for Medium, the user can click the Custom Level button and scroll down to Cookies. They should automatically be set to "Enabled". If not, the user can click the "Reset" button, or enable them manually by clicking the appropriate radio button.