• Contact and Support

    Library Sales Consultant

    Contact your Library Sales Consultant for assistance with your purchasing needs.

    Customer Success

    Gale is dedicated to ensuring you get the most from our partnership. Gale Customer Success Managers are available to support you in creating awareness and boosting usage of your Gale products.

    Contact your Customer Success Manager to discuss best practices for driving usage, marketing, training, resource promotion, usage analysis, web design, and more.

    Customer Experience

    Contact Gale’s Customer Experience team for help with your post-sales account needs, like order status, billing, invoicing and more.

    Connect with Customer Experience:

    • CALL: 1-800-877-4253, option 3. Monday through Friday 8 a.m. – 7 p.m. EST.
    • E-MAIL: Contact us via e-mail for non-urgent and after-hours requests.

    Or, sign in at myaccount.cengage.comto manage your account at any time—update your profile, order print and eBook titles, renew subscriptions, track orders, view and print invoices, and more.

    Gale Review Copies

    Phone:+1 (800) 877-4253, Option 3

    Monday - Friday, 8 am - 7 pm ET

    Fax: Fill out the Review copy form (.doc, 70KB) and fax to +1 (877) 363-4253

    Email: Fill out the Review Form (.doc, 70KB) and e-mail to compcopy.deskcopy.orders@cengage.com

    Technical Support

    Contact Technical Support for issues related to using or accessing online products or services. We’re available by phone 24 hours a day at 1-800-877-4253, option 4. You can also contact us via e-mail.

    General Inquiries

    Mail: 27500 Drake Road, Farmington Hills, Michigan; 48331

    Phone: +1 (800) 877-4253

    Fax: +1 (877) 363-4253

    Media Relations

    Contact Media Relations via email if you’re a member of the press and are looking for company information.