The archive copy is a backup file for disaster recovery purposes. It contains the text of the eBook(s) you have purchased formatted in XML. We suggest you store it in a safe location.
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When your eBook content is published, you will receive an email from email@example.com with complete instructions. The archive copies are offered either as downloads or on a CD.
There is no search software on the CD or in the download files. The search capability resides on the Gale servers. You will be provided with a separate URL to access the searchable content.
No. Gale will provide one archive copy of each eBook on an invoice, regardless of the number of sites that are associated with that invoice.
No. MARC records are provided only to customers at the time an order is fulfilled; you will receive them when you download or request CD shipment of the archive copy.
Yes. MARC records are available on http://support.gale.com/marc/, where you will be required to enter your Location ID (this may be pre-populated if you have recently visited our support site). If the Location ID displayed is not of your own location, select to Change My Location and enter your correct Location ID. Once you have submitted your Location ID, select the eBook MARC Records link to view a customized list of your own eBooks, where you will be able to download an entire list or select specific eBooks by Title or by Invoice# .
Gale provides the MARC records as a service to its customers.
Yes. Gale adds a link in the MARC 856 field. A URL from the MARC record links the user directly into that eBook on Gale Virtual Reference Library.
Contact Gale Technical Support at firstname.lastname@example.org or 1-800-877-4253 Option 4. Customers outside of the U.S. and Canada, please contact our International Technical Support at email@example.com