• Service and Training



     Available exclusively to Cengage Learning, CourseCare is a revolutionary program designed to provide you and your students with an unparalleled user experience with your Cengage Learning digital solution. CourseCare connects you with a team of training, service, and support experts to help you implement your Cengage Learning Digital Solution. Real people dedicated to you, your students, and your course from the first day of class through final exams.




    “Your teamwork is unmatched. Each team member with whom I interacted was helpful and added to my knowledge with her/his particular expertise. I am grateful for the considerable time and effort all of you have put forth to help my class reach this point. Thank you!”
    ~ Wayne G., NYS teacher


    Online Training Seminars


    Aplia Online Seminars and Support

    CengageNOW Online Seminars and Support


    Tech Support

    Instructor support is available during the following hours:
    Mon-Thur 8:30am to 9:00pm EST
    Friday 8:30am to 6:00pm EST
    Saturday 11:00am to 7:00pm EST
    Sunday 4:00pm to Midnight EST


    Methods For Contacting Us

    Submit your questions for an email response.

    Click the Chat Online button below to start a support session with an agent.

    Live Instructor Chat 

    1-800-354-9706 Option 5, then Option 2